LEGAL

Refund & Cancellation Policy

Policy

Cancellations

Orders may be cancelled:

  • Before dispatch (full refund)
  • After dispatch (partial or no refund depending on stage)

Refund Eligibility

Refunds may be issued if:

  • Delivery fails
  • Wrong item/service provided
  • Item arrives damaged (vendor responsible)

Non-Refundable Cases

  • Change of mind after dispatch
  • Incorrect details provided by user
  • Delays outside reasonable control

Processing Time

Refunds are processed within 5 to 10 business days.